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Digital Responsibility Goal #06

Proactive transparency for users and all other stakeholders is needed. This includes transparency of the principles that underlie digital products, services, and processes , and transparency of the digital solution and its components

DRG Guiding Criteria

DRG#6.1 Organisations establish transparency – about digital products, services, and processes as well as the organisation, business models, data flows, and technologies employed.
DRG#6.2 Transparency is implemented through interactive communication (for example, between providers and users), and mechanisms for interaction are actively offered.
DRG#6.3 The application of digital technology is made transparent wherever there is an interaction between people and the digital technology (for example, the use of chatbots).
DRG#6.4 In addition to transparency for users, transparency should also be provided for other stakeholders (e.g., businesses, science, governments) – while maintaining trade secrets.
DRG#6.5 Organisations must outline how they will make transparency verifiable and thus hold themselves accountable for their actions in the digital space.
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